Frequently Asked Questions (FAQ)
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What products does Şeker Tekstil offer?
We offer professional textile products such as towels, bathrobes, duvet covers, sheets, pillows and more, specially designed for hotels and spa centers.
What is the minimum order quantity?
Minimum order quantity varies depending on product type. Please contact us for detailed information.
Can the products be customized (logo, color, size, etc.)?
Yes. We offer customization options for businesses, including embroidered logos, custom colors, and custom sizes.
How long is the delivery time?
Delivery times vary depending on order size and customization needs. For standard products it usually takes 7-30 business days.
Which countries do you ship to?
We ship both domestically and internationally. We work with reliable logistics partners for global orders.
Can I request a product sample?
Yes, we can send samples to customers who want to check our product quality. Please contact our sales team to request samples.
What payment methods do you accept?
We accept bank transfer, EFT and offer payment terms for our contracted customers. We accept payments in foreign currencies for international orders.
Do you provide technical or after-sales support?
Yes, we offer after-sales support. If you encounter any issues, feel free to reach out to our support team.
Can I order via the website?
Currently, orders are placed via direct contact (phone, email, WhatsApp). We will soon launch an online ordering system.